WORCESTER – After a long wait, the City of Worcester will finally launch the new worcesterma.gov on Monday, January 1, 2018.

“The city website is in many ways the front door to the City of Worcester and we want to make a strong first impression,” said City Manager Edward M. Augustus Jr. “Our new website will showcase the fact that Worcester is not only ready for the future, but embracing it.”

The city planned the site with user experience in mind and focused on improved navigation and the look of the site to make it more accessible to the public.

According to the City of Worcester, the new features include:

  • A sleeker, more vibrant and concise design focused on making it easier to find what you’re looking for faster and more efficiently.
  • Responsive design to allow for easy navigation no matter what type of device you are using (i.e. desktop, tablet, phone, etc.).
  • Improved searchable databases ranging from open checkbook to property records.
  • Enhanced site search functionality and simplified search for archived public meeting materials.
  • Easier navigation including an “I Want To” tab that is a quick way of accessing the most popular information and pages, constituent drop down menus and department topic area “buckets” for easier navigation.
  • Improved transparency with municipal calendar and meeting agenda integration.
  • Visual enhancements and simplified navigation of video archive.
  • Added interactive mapping features using City of Worcester GIS and Google.
  • Re-tooled online customer service center and new drop-off center appointment option.
  • Accessibility enhancements based on best practices.

A pilot site was launched in early Summer 2017 in order for residents to get feedback through an online survey and send their best Worcester photos for inclusion on the site. These features will still be available here.

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