Between September 2018 and September 2021, Massachusetts residents filed the eighth most complaints against debt collectors per capital in the country, with 39.6 complaints per 100,000 adults. Of complaints made by Massachusetts residents, 32% said the pursuit was for debt that wasn’t theirs while 3.3% said the debt because of identity theft.
The rankings were created by LendingTree.com based on data from the Consumer Financial Protection Bureau [CFPB], a federal government agency.
While residents in 42 states and the District of Columbia filed fewer complaints per capita, Georgia residents filed 96 complaints per 100,000 residents, nearly three times the rate of those in Massachusetts. The second most complaints came from residents in Texas with 60 per 100,000 residents.
When collectors incorrectly pursue individuals for debt, the most common type of debt is for credit cards. Credit card debt generated the cause of 26% of complaints by consumers of incorrect pursuit of a debt.
To see the full study, visit LendingTree.com.
