National Grid Prepares for Outages During Friday Storm

 by TWIW StaffJuly 9, 2021

WORCESTER - The National Weather Service [NWS] issued a flash flood watch beginning at midnight and through Friday afternoon. The NWS expects two to four inches of rain from Elsa, with a swath of 3 to 6 inches possible across the interior.

The strong gusty winds that could reach 30 to 40 MPH and heavy rain has National Grid on high alert through the region. The company secured additional external line and forestry crews iin preparation for Friday, along with 1,800 field-based personnel as part of its emergency response operations.

National Grid also provided residents with some tips to keep in mind during the storm:

  • Report power outages to National Grid online or call (800) 465‑1212
  • Those who depend on electric-powered life support equipment, such as a respirator, should register by calling the National Grid Customer Service Center at (800)‑322‑3223
  • Never touch downed power lines, and always assume that any fallen lines are live electric wires. If you see one, report it immediately to National Grid or your local emergency response organization.
  • Before the storm hits, make sure you are prepared. Keep flashlights and extra batteries on hand and make sure mobile devices are fully charged so you can stay connected in the event of an outage. For more information, see the National Grid website.

Electric safety

  • If you use a generator to supply power during an outage, be sure to operate it outdoors. Before operating generators, disconnect from the National Grid system by shutting off the main breaker located in the electric service panel. Failure to do this could jeopardize the safety of line crews and the public.
  • If you lose power, turn off any appliances that were on when the power went off, but leave one light on so you will know when power is restored.

Gas Safety

If you suspect a natural gas leak:

  • Get Out - All occupants should leave the house immediately. Do not use the telephone or light switches for any reason.
  • Call Us – After leaving the house and reaching a safe environment, call our 24-hour gas emergency number in New England: (800) 640‑1595.
  • Stay Out - Do not return to your home until we call you and say it is safe to return.

Outage Information Available on the National Grid Website

  • Track outages and estimated restoration times on our National Grid web site.
  • Receive text message alerts and updates when you text the word STORM to NGRID (64743).
  • Use your mobile device to track outage information and storm-related safety tips through the National Grid mobile site.
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