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Two Worcester Hospitals Ranked Among Best in the State

By TWIW Staff | July 27, 2021
Last Updated: July 27, 2021

U.S. News and World Report released its Best Hospitals rankings for 2021 on Tuesday, July 27. The U.S. News annual report on hospitals was first published over 30 years ago and now evaluates nearly 5,000 hospitals for its rankings report.

The report 20 hospitals to its Best Hospitals Honor Roll. Two of those were in Massachusetts, both in Boston.

U.S. News ranked Massachusetts General Hospital the fifth best hospital while Brigham and Women’s Hospital ranked 14th.

The hospitals that ranked from first to fourth, higher than Mass General, are:

  • Mayo Clinic, Rochester, Minnesota
  • Cleveland Clinic, Cleveland, Ohio
  • UCLA Medical Center, Los Angeles, California
  • Johns Hopkins Hospital, Baltimore, Maryland

The report ranks hospitals in each state that meet its standards. Of 102 Hospitals in Massachusetts, eleven met the standards to be ranked.

Rank Hospital Location
1 Massachusetts General Hospital Boston
2 Brigham and Women’s Hospital Boston
3 Beth Israel Deaconess Medical Center Boston
4 Lahey Hospital and Medical Center Burlington
5 Baystate Medical Center Springfield
6 Tufts Medical Center Boston
6 UMass Memorial Medical Center Worcester
8 South Shore Hospital-South Weymouth South Weymouth
9 Newton-Wellesley Hospital Newton Lower Falls
9 Southcoast Hospitals-Fall River, New Bedford and Wareham Fall River
9 St. Vincent Hospital Worcester

The rankings of each hospital included scores on a five point scale for 17 different procedures and conditions. Here is how the two hospitals ranked in Worcester, UMass Memorial Medical Center and Saint Vincent Hospital, compared in those rankings rankings.

Illness or Procedure UMass Memorial Saint Vincent
Colon Cancer Surgery 5 3
Lung Cancer Surgery 5 3
Heart Failure 5 5
Abdominal Aortic Aneurysm Repair 3 3
Aortic Valve Surgery 3 3
Heart Bypass Surgery 5 3
Transcatheter Aortic Valve Replacement (TAVR) 3 3
Heart Attack 5 5
Diabetes 5 5
Kidney Failure 5 5
Back Surgery (Spinal Fusion) 3 3
Stroke 5 3
Knee Replacement 3 5
Hip Replacement 3 3
Hip Fracture 3 3
Chronic Obstructive Pulmonary Disease (COPD) 5 5
Pneumonia 3 3

U.S. News considers patient satisfaction data as part of their analysis of each hospital. Below are the patient satisfaction ratings for each ranked Worcester hospital on a 5-point scale.

Satisfaction With UMass Memorial Saint Vincent
Hospital overall 3 3
Willingness to recommend 3 3
Doctors’ communications 3 2
Nurses’ communications 3 3
Efforts to prevent medication harm 3 3
Quality of discharge information 3 2
Involvement in recovery 3 3
Staff responsiveness 2 3
Hospital room cleanliness 2 3
Noise volume 1 1

The research also includes consideration of key services and staff. UMass nurse staffing is ranked average while Saint Vincent received an excellent rating. For patient services, researchers rated UMass as excellent while Saint Vincent received a rating of above average.

The reports on both UMass Memorial Medical Center and Saint Vincent Hospital are open to the public. The starting point for the full study is here.

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