Worcester’s Human Rights Office Awarded Consumer Advocacy Grant

by | Aug 15, 2019 | Headlines, News

The City of Worcester’s Human Rights and Disabilities Office has been awarded grant funding to support its consumer advocacy program by Attorney General Maura Healey’s office.

The Human Rights and Disabilities Office is one of 17 state programs to be awarded a portion of $1.17 million in grant funding. 

“My office advocates for consumers every day, and we rely on these programs to help educate consumers and provide them with assistance,” Healey said. “We are pleased to announce these grants and are grateful for our ongoing partnerships with these organizations.”  

In order to appropriate the funding, the AG’s office uses funds from settlements from thousands of consumer complaints handled by these Local Consumer Programs [LCPs], including Worcester’s Human Rights office. 

In fiscal year 2019, LCPs provided consumer services in more than 7,900 cases, returning more than $2.8 million to consumers. 

Here is the full list of LCPs receiving funding this year:

  • Berkshire Regional Housing Authority in Pittsfield
  • City of Boston Mayor’s Office of Consumer Affairs and Licensing
  • City of Cambridge Consumers’ Council
  • City of New Bedford Department of Community Services
  • City of Revere Consumer Affairs Office
  • City of Springfield Mayor’s Office of Consumer Information
  • City of Worcester Office of Human Rights and Disabilities
  • Consumer Assistance Council of Cape Cod in Hyannis
  • Consumer Assistance Office of Metro West in Natick
  • Greater Lawrence Community Action Council, Inc.
  • MASSPIRG Education Fund in Weymouth
  • Medford Consumer Advisory Commission
  • Middlesex Community College Law Center Consumer Protection Program in Lowell
  • Neighborhood of Affordable Housing in East Boston
  • North Essex Dispute Resolution Center in Newburyport
  • Northwestern District Attorney’s Office Consumer Protection Unit in Greenfield
  • South Shore Community Action Council, Inc in Plymouth


Lead photo: View of Worcester’s City Hall from Franklin St./Patrick Sargent for ThisWeekinWorcester.com

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Patrick Sargent is the founder and lead reporter for ThisWeekinWorcester.com. He was born and raised on Grafton Hill and is a graduate of Holy Name high school and Worcester State University. Previous to starting TWIW, he worked as a contributing reporter for the Worcester Sun. Before that, over the course of several years, he had stints with GoLocalWorcester, Worcester Magazine, the Leominster Champion and Fitchburg Pride. He can be contacted at [email protected]